Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Site Control Panel you can find a comprehensive Help section offering various instructional articles and commonly asked questions. They are compiled by our support team of well–trained technicians. Simply fill in your question and our clever platform will show you the most suitable answer.

  • Top quality support service

  • Educational Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly display how you can address a typical issue connected to your Linux cloud hosting account. You’ll find the videos in the Help Center.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 client care service with a sixty–minute response time guarantee. A group of knowledgeable technical support engineers will be at your disposal to respond to all the inquiries that you might have. During off–peak hours, an answer will be provided in even less than 20 minutes.