Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing great quality support promptly is our top priority, so that we support each Linux cloud hosting plan with a one hour ticket reaction warranty. When you fill in a ticket or post an e–mail, our user help support staff will try all they possible can to give the most adequate resolution for your case and to provide you with assistance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any concern you may have related to iHostingX.com’s services. We have got experts present most of the time to offer you help any time necessary. Feel free to use the ticketing system or drop a message anytime, or pick–up the phone or use the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • iHostingX.com has included a huge practical knowledge base into the Control Panel so as to get hold of valuable step–by–step information anytime. Each area of the Control Panel possesses its own contextual guide area presenting a variety of how–to content articles. We have also organized educational videos to provide you with a better visual representation of precisely how to perform any presented job.