A 99.9% Server Uptime
We have set up our cloud hosting platform using reliable hardware components and significantly tweaked software. Our system administrators have installed a tweaked version of SELinux on each of our servers in order to guarantee the highest level of safety and reliability. We’ve installed several anti–DDoS tools coupled with highly effective firewalls to make sure our network is invincible and secure.
All Linux cloud hosting plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s essential to also build your own network infrastructure. That’s the reason why we built a custom internal network in all our datacenter facilities. Based on top–hole Juniper routers and switches, our internal network allows for unbelievably fast data transfer rates and is fully redundant.
Thus, you will take advantage of a 99.9% network uptime in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, irrespective of which hosting package you have selected.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your hard–earned cash on the line, you cannot feel really secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel content with our web hosting service or in case you need to get an even more powerful hosting solution, like a VPS servers or a dedicated service – you will get your money back in full, with no hidden fees or return taxes.
24/7 Technical Support
We’ve cautiously handpicked each single member of our 24x7 support team to ensure that we can provide the very best client care service you can get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Plus, they are available 24/7 – you can reach them at any moment and they’ll respond back to you ASAP.
Their average response time is less than 20 minutes, whereas with other web hosting providers you have to wait around for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your queries will be replied to in under 1 hour.