If your web hosting supplier provides live chat support, you are able to speak to an agent live and learn helpful information or get a problem resolved promptly. The advantage of using chat as an alternative to calling to talk with a live person is that you will need only a computer with access to the web, so that you will not pay any charges when you are in a different country or state. In addition, it will be a lot easier to copy and paste info for example domains, usernames or error messages in other words details that are sometimes hard to provide to the other party on the telephone. The live chat is also a much quicker option to contact your hosting company's support team compared to using a ticketing system. Last, but not least, in the event that some issue needs more time to be dealt with, you can do something else while you wait for assistance on the live chat, so you won't waste time - something that's impossible if you're on the phone.
Live Chat Support in Cloud Hosting
We provide a live chat support service for all of the Linux cloud hosting that we offer and we will support you with almost everything live. In case you don't have an account with our company yet, we will be able to provide you with more details about the plans in order to help you to select the most suitable plan. In case you are a current customer, we can assist you with any general or billing issue and also with numerous common tech issues, such as an e-mail address installation in a desktop email client. In case you cannot give us a call for some reason or you are in some country where we do not have a local telephone number, our live chat is the best way to contact us. Of course, some troubles need more time to examine and test, which means that you'll have to open a ticket to our technicians, however, we're able to save your time and assist you with numerous troubles on the chat.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is accessible to all our potential and present customers. If you're thinking about a new website hosting account, you'll be able to chat in real time to one of our agents and obtain more info about our Linux semi-dedicated servers so that you can select the right plan for your websites. In the event that you already own an account with us, we'll be able to support you in a timely manner with billing, general and 1st level technicalissues. Even though in some cases you'll have to open a ticket since there're things that cannot be resolved on the live chat, we will be able to help you with various common tasks, for instance setting up an email account in an e-mail client or redirecting one domain name to another. As a result, you will enjoy timely support and you will save plenty of time.