Even though the hosting service offered by the different companies is approximately the same, every provider has got their own platform with its own tweaks and different ways to accomplish given operations. This is the reason why, an information-packed knowledge base would be very useful both for people with little to no previous experience and for technically seasoned individuals who will sooner or later discover how particular operations are accomplished, but will lose valuable time in the process. The objective of such a knowledge base is to make the hosting service fast and easy to use, saving users time and efforts. The end result is happier customers, as they can effortlessly find the info they want, and much less work for the client service staff members, because usually the majority of the queries and problems that clients have got are already included in the knowledge base. Given that the articles themselves are written well and cover more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Hosting
All Linux cloud hosting that we offer come with an elaborate knowledge base where you can find all you may ever need to know with regard to your web hosting account. Irrespective of whether you’re planning to set up a brand-new MySQL database, to redirect a domain using an .htaccess config file or to create an e-mail account on your desktop computer or cell phone, you can simply read our help articles and all the info that you require will be there. When you open a specific section of your Hepsia Control Panel, you will see articles that pertain to the functions that you can access through it. If you would like to see the entire archive of articles and get familiar with all the functions that Hepsia offers, or only to read general information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to cover any challenge that you may possibly run into, but if you don’t find the info that you are searching for, you can always contact us, as our tech support team representatives are working 24/7.
Extensive Online Documentation in Semi-dedicated Servers
We’ve prepared an elaborate knowledge base for all our current and potential clients, so in case you order a semi-dedicated server account through us, you will be able to find any info that you need at any moment. We have a multitude of educational help articles, which will help you better understand what’s happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are only two instances. Our detailed tutorials will help you do anything you need – uncompress an archive, import a database, forward a domain, etc. On top of that, we also have troubleshooting guidelines, which will allow you to discover what spurs a certain problem and the likely solutions for it. If you are unable to send e-mail messages or your domain returns a 500 Internal Server Error message, for instance, you can resort to our knowledge base and fix the issue without delay. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.